Other
payment centres: (payment
centre fee may apply)
Shoppers Drug Mart in Lancaster Mall
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Pre-Authorized Payment Plan:
(PAP)
This payment plan is a simple, convenient plan that
lets you pay your Saint John Energy account automatically.
It's easy. You simply authorize Saint John Energy to
withdraw the required funds from your chequing account
on the due date specified on your invoice. There are
no fees charged by Saint John Energy for this option.
Benefits
include:
- No
trips to our office or payment centres
- No
waiting in line
- No
postage required
-
No cheque writing
- Invoice
is always paid on time
Your
Saint John Energy invoice will continue to be sent to
you as usual to advise you of your electrical consumption
for the period and the amount to be withdrawn from your
account.
How does it work? Pick up or request an application
from our main office Fill out the application form Attach
a void cheque to the signed application form Mail or
deliver the form and your void cheque to our main office
Your account will be set up for PAP for your next payment.
Download a copy of the Pre-Authorized Payment form here.
For
more information, click here
to contact our customer service representatives. "The
fast and easy way to make your monthly payment."
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Computer/Telephone
Banking:
This option is available through telephone and on-line
banking systems offered by most major financial service
providers. Current major Canadian Banks participating
are as follows.
To pay your bill on-line you must first sign-up for
on-line banking with your bank and then register "Saint
John Energy" as a biller using the full 18 digit combination
of your Customer number and Account number. Remember
that a separate registration is required for each account
you are paying on and for all new accounts.
Equalized Payment Program:
The equalized payment program was designed with budget
conscious customers in mind. Unlike other utilities,
power bills tend to fluctuate with the season making
it difficult to predict monthly payments.
Under
this program, customers pay the same amount each month
(based upon the average monthly consumption of the previous
year)
The equalized payment program starts in September of
each year and runs to the following August. When the
budget year ends, the total energy actually used is
compared to the total energy invoiced and you are either
credited or debited the difference. Most of our customers
end up with a small credit at year end.
Download a copy of the Equalized Payment form here.
How
does it work?
- Pick
up or request an application from our main office.
- Fill
out the application form.
- Deliver
the form to our main office.
- A
customer service representative will calculate your
average monthly invoice and effective September 1st,
your revised billing amount will take affect.
For
added convenience, register for our pre-authorized payment
plan.
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Telephone Self-service:
Saint John Energy is pleased to offer our customers the convenience of telephone self-service. To use this new option, you can contact one of our Customer Service Representatives at (506) 658-5252 to obtain a personal identification number (PIN) or email us a PIN number chosen by you by filling out this form.
That's all there is to it! You can then access your account balance, due date and payment history 7 days a week 24 hours a day from your phone by dialing 658-5252 and choosing option 3. Just have available your 10 digit customer number and 8 digit account number - these are shown in the upper left-hand corner of your bill.
As an added convenience, you may also want to consider choices such as pre-authorized payment, equalized billing or electronic billing. Our CSR's can explain any of these options to you and help make the choice that is right for you!
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Electronic
Bill Presentment:
Saint John Energy is pleased to offer our customers
Electronic Bill Presentment as an alternate and secure
method to viewing and paying your bill online anytime
and from anywhere.
To
apply for this service, sign-on to your current internet
banking website and look for the epost symbol. Select
Saint John Energy from the list of registered billers
and submit your registration along with your eighteen
digit customer and account number. You must make separate
applications for each account you have with us. Please
allow three business days for your application to be
reviewed before acceptance.
If you are accepted, you will receive all future invoices
via your internet banking site. Enjoy the convenience
of Electronic Billing! It's that easy!
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