Payment Tips

Having a difficult time making your monthly payment?

If you are having trouble making your scheduled monthly payments, please contact our customer service department. Our friendly, informative customer service representatives will be able to help you in making payment arrangements or suggesting a more convenient payment schedule or method. Remember we're here to help!

Due dates and how or when you pay your invoice

When making payments anywhere other than our main office or authorized payment locations, please consider your invoice due date. Some methods of payment may require several days to clear your bank account or be delayed through no fault of your own or Saint John Energy's.

Seasonal Residents

Customer accounts that are identified as "summer residents" will be read from May 1st to October 31st, of each year. These accounts are invoiced the minimum customer charge during the winter months.