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Saint John Energy

Your Safety

Did You Know?

Over the past 16 years, we’ve proactively removed overgrown vegetation near overhead power lines through our Vegetation Management Program. This program is one way we reduce power interruptions and increase the reliability of our service.

The safety of our employees, customers and community is more important to us than any business interest. It’s not just a priority, but a value that guides our business practices every day.

Safe Operations

With 13 substations, 24 inter-connects, 22,600 poles and over 750km of distribution line to maintain, we continuously work to exceed safety benchmarks within our industry.

How You Can Stay Safe

Electricity is an essential, but dangerous element we encounter every day. Carefully handling electronic appliances, devices and electrical issues within and around your home is an important part of keeping you and your family safe.

Here are a few important safety tips for both indoor and outdoor electrical use.

Indoor Safety

Living Room

  • Put safety covers on all electrical outlets to protect young children from injury.
  • Never run cords underneath rugs or carpets, as the cords could wear out and short circuit without notice.
  • Always unplug electrical appliances when you are cleaning or repairing them.


  • Never insert a metal item into your toaster, as metal conducts electricity and can shock you.
  • Never use water in an electrical fire. If possible, unplug the appliance and use a fire extinguisher if the fire is small. If the fire is not small, call 911.
  • Replace blown fuses with new fuses of the same amperage.


  • Never overload electrical outlets – this can be a fire hazard.


  • Avoid using electrical items near water, as water conducts electricity. Keep hair dryers, electrical razors, etc. away from sinks and bathtubs.


Outdoor Safety


Utility Pole

  • Never climb utility poles, as overhead wires can contain very high voltage.
  • Do not attach any wires, cables, antennas, light fixtures, clotheslines, or signs to poles, except with special authorization from Saint John Energy.
  • Stay away from fallen power lines, even if they are not sparking. If you notice one on the ground, contact us or call 911 immediately.


  • When working outdoors, ensure you are at least 3.6m / 12ft away from the nearest power line. Be careful carrying long ladders or other long tools near your home or near power lines and utility poles.
  • Ensure your power tools are designed for outdoor use (e.g. double-insulated wiring, three-way grounded plugs).

Front Yard


  • If you are in an accident and have struck a utility pole, stay in your vehicle and await assistance if possible. If you must exit your vehicle, jump clear of fallen lines and land with both feet on the ground without touching your vehicle. Shuffle away (maintaining contact with the ground) until you are a safe distance (about 12 metres) from the accident scene.


Power Outages

When cooking match the pan to the heating element. A 6" pan on an 8" burner will waste more that 40% of the energy.