Planning a Move?

Applying for service

All customers applying for electrical service, heat pump and water heater rentals must agree to the terms of service. Please complete the New or Additional Services Form to request any of these services.

If you have an active account with Saint John Energy, our customer service representatives will be pleased to verify your personal information and transfer your account information by phone (506) 658-5252 or toll-free at 1-877-907-5550 or email Alternatively, you can sign in to access the Existing Customer Moving Form.

For existing customers, you will receive a final bill for your prior residence and any balances will be transferred to your new account if applicable. Also, please update your financial institution and / or telephone banking records with your new account number. Note: Meters are not read on weekends or holidays.

Providing notice of your move
Occupancy charge
New construction- Accessing electrical service
Home renovations requiring an electrical wiring permit
Security deposits
Discontinuance of service