This is an unprecedented time and we understand it comes with significant financial challenges. Nothing is more important to Saint John Energy than the health and well-being of our customers, employees, and community. At this time of global concern over COVID-19, we want to assure our customers we are here to help.
“We recognize this is an unsettling time for everyone in our city, our province, and elsewhere,” says Ray Robinson, President and CEO of Saint John Energy. “Customers struggling to pay bills are encouraged to contact us to discuss payment options. Many groups and organizations are working hard to do their part to make things easier and Saint John Energy is here to help.”
Payment options include:
- Customized payment plans
- Effective immediately, waiving interest fees for past due balances until June 30, 2020
- There will be no power disconnects for nonpayment until further notice
“Our top priorities are safety and keeping the lights on in Saint John and we do not expect any disruption to the provision of power at this time,” adds Robinson. “We will continue to work hard to provide the services our customers and our community expect.”
Saint John Energy is dedicated to working with customers to find solutions to assist during this time of uncertainty. Customers are asked to contact Saint John Energy with any questions or concerns at 658-5252.