Your feedback is incredibly important—that’s why we have launched our annual customer survey. Representatives will be reaching out to our customers via phone call. If you have a few minutes to answer some questions, we’d love to know how we’re doing.

Heat Pump Rentals

As technologies evolve and customer needs change, we are committed to exploration and innovation of new ways to secure long-term energy supply and diversify beyond our traditional business lines. The first of its kind in Canada, our innovative mini split ductless heat pump rental program provides customers with opportunities for energy savings and enhanced home comfort.

Heat Pump Rental Rates

Starting at $49.48/month.

For more details download our rate manual.

Home Assessment Form

For a free home assessment complete this form.

Rebates

Saint John Energy Customers are eligible through NB Power's Residential Energy Saving Program for rebates of up to $700 towards their rental heat pump!

Before you book an initial Home Energy Evaluation of your home make sure you are eligible for these energy savings and money saving rebates.

Frequently Asked Questions on Saint John Energy’s Rental Mini Split Ductless Heat Pump Program

1. What if I sell my home?
2. Can I get more than one?
3. What is included in a free home assessment?
4. What does the rental payment include?
5. Is there a minimum rental?
6. Can I put one in my garage?
7. Will your service cover it if a tree falls on my unit?
8. Who owns the heat pump?
9. Is the installer of the Mini Split Ductless Heat Pumps a local New Brunswick business?
10. If I don’t want to rent, what can I do?
11. Can a business rent a Mini Split Ductless Heat Pump?
12. Can my Mini Split be the only source of heat for the installation location?
13. Is there a buyout option after the three years is up?

Frequently Asked Questions on how to use my Saint John Energy Rental Mini Split Ductless Heat Pump

1. Should you use Energy Saving Mode?
2. Should you use the room occupancy sensor?
3. Should you use the auto function?
4. Should you “set it and forget it”?
5. Should you adjust the temperature up and down when you are not at home or sleeping?
6. How often do you clean your filters?
7. What temperature is the unit rated for?
8. Should you turn the unit off at -26 so it doesn’t break?
9. How much more efficient is the heat pump compared to electric baseboard?
10. At what temperature does the efficiency of the unit equal the efficiency of baseboard heaters?
11. Does it cost more to run the heat pump than baseboard heaters at a certain temperature?
12. If the unit is frozen outside, how do you thaw it?
13. Does the remote come pre-programmed?